Evolve IP

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SPIFF

Q2 2019 SPIFF

SPIFF

2019 Partner Playbook

Your guide to finding and selling cloud opportunities

Partner Collateral
Partner Collateral

2019 Partner Playbook

Partner Collateral

Work From Home Checklist for Contact Center Professionals

According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work ...

Data Sheet
Data Sheet

Work From Home Checklist for Contact Center Professionals

Data Sheet

According to Gartner, 40% of workers spend their time working remotely and by 2021, organizations will encourage 40% more workers to work remotely ...

Evolve IP Expands Licensing for Equinox Protector Solution

Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, ...

Press Release
Press Release

Evolve IP Expands Licensing for Equinox Protector Solution

Press Release

Leading business assurance solutions provider Equinox Information Systems reports today that Evolve IP, The Cloud Strategy Company™, has ...

IVR: A Basic Guide to Interactive Voice Response Systems

Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size ...

Blog Article
Blog Article

IVR: A Basic Guide to Interactive Voice Response Systems

Blog Article

Most large companies use Interactive Voice Response (IVR) systems today for call management, however an IVR system is ideal for any size company that ...

Blog Article

Common Cloud Misperceptions in Financial Services

Blog Article

4 Reasons Why it is Critical for ACD and CRM to Work.. →

In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is ...

Blog Article
Blog Article

4 Reasons Why it is Critical for ACD and CRM to Work.. →

Blog Article

In today's world where organizations are fiercely fighting to provide great customer satisfaction, linkage between ACD and CRM is paramount. Learn ...

Security Benefits of DaaS

Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".

Blog Article
Blog Article

Security Benefits of DaaS

Blog Article

Find out how DaaS can help you enhance security and compliance, maintain control and privacy, and eliminate "Shadow IT".

Network Virtualization and Job Security

It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about ...

Blog Article
Blog Article

Network Virtualization and Job Security

Blog Article

It's time to move out of the hardwired past and into the era of the virtualized network. This blog explains why you should care about network ...

OneCloud Financial Services

A Foundation for Financial Services Success

OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and ...

Data Sheet
Data Sheet

OneCloud Financial Services

Data Sheet

OneCloud allows financial services firms to access world-class computing and communications capabilities, while reducing costs and simplifying ...

2018 Cloud Adoption Survey Key Findings

Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small ...

Brochure
Brochure

2018 Cloud Adoption Survey Key Findings

Brochure

Starting in 2012, Evolve IP began surveying IT pros and C-level executives in North America on cloud adoption. Instead of relying on small sample ...

Skype Communicator

Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade ...

Data Sheet
Data Sheet

Skype Communicator

Data Sheet

Evolve IP's Skype Communicator improves the unified communication experience for Microsoft Office 365 users by providing enterprise-grade telephony ...

Hosted PBX (HPBX)

Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice ...

Data Sheet
Data Sheet

Hosted PBX (HPBX)

Data Sheet

Evolve IP’s hosted phone system solution delivers award-winning collaboration (video,chat, conferencing and more) and crystal clear voice services ...

Executives and IT Professionals Reveal Preference for the.. →

5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded ...

Press Release
Press Release

Executives and IT Professionals Reveal Preference for the.. →

Press Release

5th Annual Cloud Adoption Survey by Evolve IP® Reveals New Findings, Including IT Managers’ Confidence in the Cloud at Highest Recorded Level!

M24 Seven Confirms Strategic Partnership in the United.. →

M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic ...

Press Release
Press Release

M24 Seven Confirms Strategic Partnership in the United.. →

Press Release

M24Seven, one of the United Kingdom’s fastest-growing connectivity and internet infrastructure providers, has reconfirmed their strategic ...

Evolve Cares - Junior Achievement 2018

The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked ...

Video
Video

Evolve Cares - Junior Achievement 2018

Video

The Junior Achievement Company Program had another successful year at Evolve IP. Over the course of six months, students have worked together to ...

Video

Case Study - What Was Your Cloud Deployment Like With.. →

Video

Video

Case Study - How Did Evolve IP Integrate and Future-Proof A.. →

Video

Video

Case Study - What Would You Tell a Business That Was.. →

Video

Video

Case Study - How Has Evolve IP Shown That It Is Truly.. →

Video

Video

Case Study - How Reliable Have Evolve IP's Services Been?

Video

Video

Case Study - What's It Like Working With Evolve IP Client.. →

Video

Evolve Cares - MANNA

On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all ...

Video
Video

Evolve Cares - MANNA

Video

On April 24th, the Evolve Cares team visited the MANNA Kitchen in Philadelphia. MANNA clients receive 3 meals a day, 7 days a week, all home ...

Call Center Etiquette

The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. ...

Blog Article
Blog Article

Call Center Etiquette

Blog Article

The call center is your enterprise’s lifeblood. Providing a positive customer contact experience is critical to your business success. Ensure you ...

How to Prepare for an IT Disaster

While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud ...

Blog Article
Blog Article

How to Prepare for an IT Disaster

Blog Article

While 100% prevention of an IT disaster is impossible, there are several ways you can ensure the business impact is minimal. How? Cloud Services. ...

How Well Do You Know Your Tech Influencers?

This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?

Blog Article
Blog Article

How Well Do You Know Your Tech Influencers?

Blog Article

This Tech Quiz will test how much you know about technology influencers. Do you think you have what it takes to ace the quiz?

Evolve IP Cloud Scholarship

Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The ...

Blog Article
Blog Article

Evolve IP Cloud Scholarship

Blog Article

Evolve IP’s annual Cloud Scholarship is designed to help students who are studying for a career in technology or computer sciences. The ...

eBook: How Office 365 Supports Remote Workers

This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and ...

eBook
eBook

eBook: How Office 365 Supports Remote Workers

eBook

This eBook describes 6 types of remote workers, how to evaluate their technical needs and to assess how Office 365 can help enhance and simplify ...

Disaster Recovery Checklist

This document provides suggestions for executives to evaluate their current disaster avoidance plans or, should a plan not exist, provide ...

Data Sheet
Data Sheet

Disaster Recovery Checklist

Data Sheet

This document provides suggestions for executives to evaluate their current disaster avoidance plans or, should a plan not exist, provide directional ...

Disaster Recovery Cheat Sheet

Disasters can happen at any time, so it’s essential to develop a comprehensive plan that protects your company’s data from multiple ...

Data Sheet
Data Sheet

Disaster Recovery Cheat Sheet

Data Sheet

Disasters can happen at any time, so it’s essential to develop a comprehensive plan that protects your company’s data from multiple ...

Mobile Device Management (MDM)

Evolve IP’s Mobile Device Management (MDM) simplifies mobility for organizations while empowering end users. With MDM, organizations can ...

Data Sheet
Data Sheet

Mobile Device Management (MDM)

Data Sheet

Evolve IP’s Mobile Device Management (MDM) simplifies mobility for organizations while empowering end users. With MDM, organizations can easily ...

Executive Primer on Disaster Recovery and Business.. →

This cloud brief explores the causes, frequencies and costs of downtime, the essential elements of Disaster Recovery and Business ...

Data Sheet
Data Sheet

Executive Primer on Disaster Recovery and Business.. →

Data Sheet

This cloud brief explores the causes, frequencies and costs of downtime, the essential elements of Disaster Recovery and Business Continuity (DR/BC) ...

Understanding the Difference: Virtual vs Hosted Phone.. →

Many people think that the term “Virtual PBX” is synonymous with “Hosted PBX” or “Cloud-based PBX”. Although both provide a ...

Data Sheet
Data Sheet

Understanding the Difference: Virtual vs Hosted Phone.. →

Data Sheet

Many people think that the term “Virtual PBX” is synonymous with “Hosted PBX” or “Cloud-based PBX”. Although both provide a lower total ...

HITRUST

The HITRUST CSF is the healthcare industry’s leading security control framework. Evolve IP’s certification provides assurance that we ...

Data Sheet
Data Sheet

HITRUST

Data Sheet

The HITRUST CSF is the healthcare industry’s leading security control framework. Evolve IP’s certification provides assurance that we maintain, ...

Office 365 Deployment Checklist

When you move an enterprise organization to Microsoft Office 365, it’s important to plan exactly what steps you want to take, when to ...

Data Sheet
Data Sheet

Office 365 Deployment Checklist

Data Sheet

When you move an enterprise organization to Microsoft Office 365, it’s important to plan exactly what steps you want to take, when to perform them ...

Evolve IP Acquires Leading UK Cloud Communications Provider.. →

Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and ...

Press Release
Press Release

Evolve IP Acquires Leading UK Cloud Communications Provider.. →

Press Release

Evolve IP expands global presence and distribution capabilities and deepens vertical presence in Hospitality, Automotive, Finance, and Legal ...

eBook - Elevate Your Email

Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.

eBook
eBook

eBook - Elevate Your Email

eBook

Produced by Microsoft, this eBook offers considerations for moving email from on-premises to the cloud via O365.

Polycom and Yealink Comparison Matrix

To ensure increased productivity, greater flexibility & easy collaboration, you need to choose a phone provided by the top two global ...

Data Sheet
Data Sheet

Polycom and Yealink Comparison Matrix

Data Sheet

To ensure increased productivity, greater flexibility & easy collaboration, you need to choose a phone provided by the top two global leading UC ...

OneCloud Healthcare

OneCloud Healthcare provides the industry’s most secure, powerful and scalable communications and comput­ing solutions.

Data Sheet
Data Sheet

OneCloud Healthcare

Data Sheet

OneCloud Healthcare provides the industry’s most secure, powerful and scalable communications and comput­ing solutions.

DRaaS for Dummies

Blog Article
Blog Article

DRaaS for Dummies

Blog Article

Evolve IP One Pager

Handy overview to describe Evolve IP and our solutions.

White Paper
White Paper

Evolve IP One Pager

White Paper

Handy overview to describe Evolve IP and our solutions.

Experience Cloud as a Strategy With Evolve IP

Experience cloud as a strategy with Evolve IP and our best-of-breed, award-winning solutions!

Video
Video

Experience Cloud as a Strategy With Evolve IP

Video

Experience cloud as a strategy with Evolve IP and our best-of-breed, award-winning solutions!

The UIltimate Cloud Catalyst for AVImark and ImproMed

You already rely on AVImark and ImproMed to run your veterinary clinic. Now transform them and unleash their potential. Vetanium from ...

Data Sheet
Data Sheet

The UIltimate Cloud Catalyst for AVImark and ImproMed

Data Sheet

You already rely on AVImark and ImproMed to run your veterinary clinic. Now transform them and unleash their potential. Vetanium from Evolve IP lets ...

The Ultimate Cloud Catalyst for IDEXX Cornerstone

You already rely on Cornerstone to run your veterinary clinic. Now transform it and unleash its potential. Vetanium from Evolve IP lets you ...

Data Sheet
Data Sheet

The Ultimate Cloud Catalyst for IDEXX Cornerstone

Data Sheet

You already rely on Cornerstone to run your veterinary clinic. Now transform it and unleash its potential. Vetanium from Evolve IP lets you ...

Unifying the Contact Center

Understand the difference between Unified vs Overlay. Allow your agents to operate in the manner they want to operate without worrying ...

White Paper
White Paper

Unifying the Contact Center

White Paper

Understand the difference between Unified vs Overlay. Allow your agents to operate in the manner they want to operate without worrying about ...

Backup for Office 365

Evolve IP’s cloud backup solution provides complete protection, access and control of your organization’s emails, contacts, files and ...

Data Sheet
Data Sheet

Backup for Office 365

Data Sheet

Evolve IP’s cloud backup solution provides complete protection, access and control of your organization’s emails, contacts, files and more. By ...

Managed Office 365

Getting the most out of your Office 365 investment is critical to your overall business strategy. Evolve IP can not only deliver you the ...

Data Sheet
Data Sheet

Managed Office 365

Data Sheet

Getting the most out of your Office 365 investment is critical to your overall business strategy. Evolve IP can not only deliver you the right Office ...

Compliance in the Cloud

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing ...

Video
Video

Compliance in the Cloud

Video

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our compliance team, answers the most pressing questions ...

Security in the Cloud

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most ...

Video
Video

Security in the Cloud

Video

Joseph Pedano, Evolve IP’s Senior Vice President of Cloud Engineering, and head of our security and compliance group, answers the most pressing ...

OneCloud Veterinary

When you’re acquiring or managing multiple veterinary clinics, you don’t have time to battle with disparate practice management ...

White Paper
White Paper

OneCloud Veterinary

White Paper

When you’re acquiring or managing multiple veterinary clinics, you don’t have time to battle with disparate practice management software (PMS) ...

OneCloud for Credit Unions

When managing multiple credit union branches, there’s no time to battle with aging communications technology, disparate hardware, and ...

White Paper
White Paper

OneCloud for Credit Unions

White Paper

When managing multiple credit union branches, there’s no time to battle with aging communications technology, disparate hardware, and software ...

Serious Considerations: Replacing Your Company's Phone.. →

If you’re reading this brief you’ve likely got a phone system that’s outdated or under-performing. Evolve IP has worked with ...

White Paper
White Paper

Serious Considerations: Replacing Your Company's Phone.. →

White Paper

If you’re reading this brief you’ve likely got a phone system that’s outdated or under-performing. Evolve IP has worked with thousands of ...

Video

Contact Center Product Overview

Video

Moving Virtual Desktops to the Cloud

This cloud brief will explore the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and ...

White Paper
White Paper

Moving Virtual Desktops to the Cloud

White Paper

This cloud brief will explore the reasons for changing traditional desktop computing strategies, why cloud-hosted virtual desktops and applications ...

Using DaaS to Create the Ideal Desktop Experience Without a.. →

This cloud brief will explore the ways in which cloud-hosted virtual desktops and applications can be a great way to give users the ...

White Paper
White Paper

Using DaaS to Create the Ideal Desktop Experience Without a.. →

White Paper

This cloud brief will explore the ways in which cloud-hosted virtual desktops and applications can be a great way to give users the flexibility to ...

How to Maximize Omnichannel for Your Call / Contact Center

This paper provides 8 tips to maximize your Omnichannel contact center and get ahead of competition.

White Paper
White Paper

How to Maximize Omnichannel for Your Call / Contact Center

White Paper

This paper provides 8 tips to maximize your Omnichannel contact center and get ahead of competition.

Evolve IP 2018 Partner Playbook!

To download your copy of our 2018 Partner Playbook, please log into the Evolve IP Partner Portal.

Quick Link

Evolve IP 2018 Partner Playbook!

Quick Link

To download your copy of our 2018 Partner Playbook, please log into the Evolve IP Partner Portal.

Cloud Brief - The Three Challenges of Healthcare Data.. →

This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential ...

White Paper
White Paper

Cloud Brief - The Three Challenges of Healthcare Data.. →

White Paper

This white paper outlines the state of security practices in healthcare organizations, common healthcare security setbacks, and potential long-term ...

Cloud Brief - 8 Security and Productivity Benefits of.. →

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...

White Paper
White Paper

Cloud Brief - 8 Security and Productivity Benefits of.. →

White Paper

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding ...

2018 Survey on Disaster Recovery Technologies,.. →

This past November nearly 1,000 prospects took part in our 2018 Survey on Disaster Recovery Technologies, Implementations and Incidents. ...

White Paper
White Paper

2018 Survey on Disaster Recovery Technologies,.. →

White Paper

This past November nearly 1,000 prospects took part in our 2018 Survey on Disaster Recovery Technologies, Implementations and Incidents. The results ...

Evolve IP Case Study: CCI Health & Wellness

CCI Health & Wellness Services required a better solution to handle a high volume of inbound calls to its 12 healthcare facilities across ...

Video
Video

Evolve IP Case Study: CCI Health & Wellness

Video

CCI Health & Wellness Services required a better solution to handle a high volume of inbound calls to its 12 healthcare facilities across the state. ...

Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. →

Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and ...

Video
Video

Ameriflex Turns to Evolve IP for Advanced Hosted / Cloud.. →

Video

Ameriflex has dramatically (and quantifiably) improved their call center results. See how queue callback, business intelligence and unparalleled ...

Evolve IP Case Study: Halfpenny Technologies

Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve ...

Video
Video

Evolve IP Case Study: Halfpenny Technologies

Video

Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve IP’s ...

Recorded Session

Video: Scott Kinka Pitches Evolve IP’s Value Proposition.. →

Recorded Session

Cloud Connect

As enterprise applications are migrating to the cloud, customers are demanding more bandwidth and guaranteed quality of service. With the ...

Data Sheet
Data Sheet

Cloud Connect

Data Sheet

As enterprise applications are migrating to the cloud, customers are demanding more bandwidth and guaranteed quality of service. With the rise in ...

Cloud Web Security

Mitigate web threats with comprehensive, cloud-delivered web security.

Benefits at a glance: Fully integrated web security, application control, management and reportingPowered by Talos Threat Intelligence for ...

Data Sheet
Data Sheet

Cloud Web Security

Data Sheet

Benefits at a glance: Fully integrated web security, application control, management and reportingPowered by Talos Threat Intelligence for ...

Email Vulnerability in Healthcare

Evolve IP Study

Exposing the common vulnerabilities that drive ransomware and make off-site disaster recovery essential The potential for monetary loss is ...

White Paper
White Paper

Email Vulnerability in Healthcare

White Paper

Exposing the common vulnerabilities that drive ransomware and make off-site disaster recovery essential The potential for monetary loss is ...

Cloud IVR

Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer ...

Data Sheet
Data Sheet

Cloud IVR

Data Sheet

Evolve IP’s Interactive Voice Response (IVR) reduces cost per call while dramatically increasing productivity and improving customer service. ...

Evolve SYNC

File sync and share technology has made it possible for employees to access and share files from virtually anywhere. As much as file ...

Data Sheet
Data Sheet

Evolve SYNC

Data Sheet

File sync and share technology has made it possible for employees to access and share files from virtually anywhere. As much as file sharing aids ...

8 Security and Productivity Benefits of Business-grade File.. →

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously ...

White Paper
White Paper

8 Security and Productivity Benefits of Business-grade File.. →

White Paper

This cloud brief explores how business owners can arm employees with productivity-enhancing file sync technology while simultaneously safeguarding ...

Achieving HIPAA Compliance

The Evolve IP Compliance Cloud

Customers and providers share the commitment of hosting an application in compliance with HIPAA-HITECH rules. For cloud providers, there is ...

White Paper
White Paper

Achieving HIPAA Compliance

White Paper

Customers and providers share the commitment of hosting an application in compliance with HIPAA-HITECH rules. For cloud providers, there is not an ...

Halfpenny Technologies

​Healthcare leader leverages Evolve IP’s HIPAA-compliant cloud and Nimble ...

Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve ...

Case Study
Case Study

Halfpenny Technologies

Case Study

Halfpenny Technologies Inc. (HTI), a leading digital health provider, has hosted their private client and patient data securely on Evolve IP’s ...

Alert Logic

Log Manager and Log Review

Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is ...

Data Sheet
Data Sheet

Alert Logic

Data Sheet

Log management is an essential infrastructure management best practice, and is necessary for achieving compliance. Log management is becoming more ...

Mimecast Unified Email Management (UEM)

BENEFITS AT A GLANCE Uninterrupted access to live and historical emailAnywhere web access to email and calendar informationBottomless ...

Data Sheet
Data Sheet

Mimecast Unified Email Management (UEM)

Data Sheet

BENEFITS AT A GLANCE Uninterrupted access to live and historical emailAnywhere web access to email and calendar informationBottomless archivingUser ...

CRM Integration

Powered by Tenfold

The Evolve IP hosted phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, ...

Data Sheet
Data Sheet

CRM Integration

Data Sheet

The Evolve IP hosted phone platform seamlessly integrates with many leading CRM and business applications, such as Salesforce, MS Dynamics, Zendesk, ...

Evolve IP Battlecard

Evolve IP Battlecard

The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP ...

Battle Card
Battle Card

Evolve IP Battlecard

Battle Card

The Evolve IP Battlecard provides example questions for UCaaS and Compute opportunities, summarizes the cloud solutions that Evolve IP provides, ...

UCaaS

VoIP Hosted Phone Solutions, Hosted PBX

This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.

Data Sheet
Data Sheet

UCaaS

Data Sheet

This Data Sheet provides organizations with information on why choose an Evolve IP Hosted PBX.

DaaS Data Sheet

Desktop-as-a-Service

This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and ...

Data Sheet
Data Sheet

DaaS Data Sheet

Data Sheet

This Data Sheet describes why organizations need a robust, secure and affordable solution that will accommodate shrinking IT budgets and divers ...

Evolve SYNC

Enterprise-Grade File Sync and Share

With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, Evolve SYNC sets the standard for ...

Data Sheet
Data Sheet

Evolve SYNC

Data Sheet

With encryption, custom or unlimited retention, remote wipes, continuous backups and rapid restores, Evolve SYNC sets the standard for ...

Contact Center ECS Data Sheet

Call Center, Agents, Hosted Contact Center

The Evolve Call Center is designed to provide contact centers of any size with access to a broad range of features, increased scalability ...

Data Sheet
Data Sheet

Contact Center ECS Data Sheet

Data Sheet

The Evolve Call Center is designed to provide contact centers of any size with access to a broad range of features, increased scalability and ...

DRaaS

Disaster Recovery as a Service

Description of wWhy the Evolve IP DRaaS Suite of solutions?

Data Sheet
Data Sheet

DRaaS

Data Sheet

Description of wWhy the Evolve IP DRaaS Suite of solutions?

DRaaS for Ransomware Recovery and Data Protection

This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend ...

White Paper
White Paper

DRaaS for Ransomware Recovery and Data Protection

White Paper

This white paper outlines the current cyber-threat landscape and explains how secure-cloud solutions like Evolve IP’s Prem Extend Disaster Recovery ...

Improve Customer Experience KPIs and Reduce Costs through.. →

HOP Energy

Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A ...

Case Study
Case Study

Improve Customer Experience KPIs and Reduce Costs through.. →

Case Study

Business Situation: HOP Energy struggled to meet Service Level Agreement KPIs for answering calls, and was challenged by staffing issues. A unified ...

Understanding Compliance in the Cloud

While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party ...

White Paper
White Paper

Understanding Compliance in the Cloud

White Paper

While many CSPs claim their cloud infrastructure is compliant, it’s important to take a closer look. There are various third-party certifiers, as ...

Unified Communications as a Strategy…not a Service

Enterprise Unified Communication and Business Collaboration

Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, ...

White Paper
White Paper

Unified Communications as a Strategy…not a Service

White Paper

Being ‘out of office’, ‘on the road’ or ‘working remotely’ is no longer a viable reason to miss a call. Most businesses, including ...

Achieving PCI Compliance

The Evolve IP Compliance Cloud

The Payment Card Industry Security Standards Council (PCI SSC) created the PCI Data Security Standard (PCI DSS) as a worldwide information ...

White Paper
White Paper

Achieving PCI Compliance

White Paper

The Payment Card Industry Security Standards Council (PCI SSC) created the PCI Data Security Standard (PCI DSS) as a worldwide information security ...

The Evolve Contact Suite

Powerful real-time control and visibility

Evolve IP’s multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business ...

Data Sheet
Data Sheet

The Evolve Contact Suite

Data Sheet

Evolve IP’s multi-channel contact center provides organizations with a sophisticated, cloud-based service that delivers real business ...

Queue Callback

Improve metrics. Reduce costs. Value customer time.

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call ...

Data Sheet
Data Sheet

Queue Callback

Data Sheet

Queue Callback enables you to optimize your customer experience by offering callers the ability to request a callback based on your call center ...

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